Live Webinars & Training Calls

The Bloomberg Connects team hosts regular webinars and training calls where you can learn best practices, helpful hints, and basic how-tos. Whether you have been working on your guide for years or weeks, these sessions offer something for everybody. Explore our calendar of programming below.

Note: New dates and sessions are being added on a regular basis.

CMS Training & Refreshers

These trainings and refresher classes are opportunities for new staff to learn the CMS and for experienced Bloomberg Connects contributors to learn about our latest new features, including Tours and the Events template. There are two trainings. If you are new to the Connects CMS, consider beginning with CMS Essentials I before proceeding to II.

CMS Essentials I

CMS Essentials I is best for new employees and those who have not used the CMS recently and don’t know where to start. In this call we will cover:

• Logging into the CMS for the first time
• The different sections of the CMS
• Adding assets to the CMS (including images, audio/video files, including alt text and transcriptions)
• Using Content & Forms to build and organize your information
• Organizing and arranging your content into your guide
• Internal Mode, viewing your drafts

CMS Essentials II

CMS Essentials II is for those who are already comfortable building guides in the CMS and are looking for more information about what happens after a guide launches. The call will include training on:

• Utilizing Maps, uploading your maps, pinning your content to the map & featuring pins on your map
• Working on a new draft/live version of your guide
• Publishing draft content
• Keeping the guide clean and up to date: closing, hiding, removing exhibition and tours from your guide
• Reviewing the data dashboard and guide performance information
• Developing an ongoing content plan

Upcoming Sessions

CMS Essentials I

April 2026

Friday, April 10 at 10AM ET/ 3PM GMT/ 7AM PT

Wednesday, April 15 at 1PM ET/ 6PM GMT/ 10AM PT

Thursday, April 23 at 10AM ET/ 3PM GMT/ 7AM PT

Wednesday, April 29 at 1PM ET/ 6PM GMT/ 10AM PT

May 2026

Tuesday, May 5 at 10AM ET/ 3PM GMT/ 7AM PT

Tuesday, May 12 at 1PM ET/ 6PM GMT/ 10AM PT

Thursday, May 21 at 10AM ET/ 3PM GMT/ 7AM PT

CMS Essentials II

April 2026

Thursday, April 16 at 10AM ET/ 3PM GMT/ 7AM PT

May 2026

Tuesday, May 5 at 1PM ET/ 6PM GMT/ 10AM PT

Thursday, May 21 at 10AM ET/ 3PM GMT/ 7AM PT

Marketing Webinar

Want to make the most of your Bloomberg Connects guide? Our marketing webinar is designed specifically for cultural partners and walks you through strategies and tactics to promote your guide, drive visitor engagement, and get the most out of the tools available to you.

Click here to watch and learn more

Audio Training & Best Practices

Audio guides are a staple of the cultural experience and very popular on Bloomberg Connects. Both on- and offsite app users expect and appreciate access to expert audio commentary from curators, artists, historians, performers, community members. During these sessions, our hear tips, tricks, and key insights to help you create compelling audio content. You'll hear from members of the Bloomberg Connects team, as well as from your peer organizations. These calls are perfect for anyone on your team who may be interested in recording audio, telling stories, or developing audio scripts.

Can't make it to a live webinar? You can review the best practices and access case studies on your own time. For more, see Audio best practices and case studies.

Upcoming Sessions

Visitor Experience Training & Best Practices

Your on-site team - front desk attendants, security officers, gallery attendants, docents, ushers, etc. - are in regular dialogue with your visitors. They represent an incredible opportunity to share information about your Bloomberg Connects guide and encourage your visitors to explore the content you are developing. During these sessions you'll hear from the Bloomberg Connects team and our cultural partners about strategies to engage your visitors and drive guide usage. This call is perfect for anyone working on your Bloomberg Connects guide and members of your front-of-house teams.

Can't make it to a live webinar? You can review the best practices, access case studies, and download the staff training deck on your own time. For more, see Activate your visitor services team.

Upcoming Sessions

April

Wednesday,  at 11AM ET / 3PM GMT / 8AM PT

Featuring Museo de Arte de Puerto Rico (MAPR), PR

June 2026

Thursday, June 18 at 11AM ET / 4PM GMT / 8AM PT

Featuring Museo Chileno de Arte Precolombino, Chile

July 2026

Tuesday, July 14 at 11AM ET / 4PM GMT / 8AM PT

Featuring Norton Museum of Art, Florida, US

Partner Spotlights

The Partner Spotlight webinar series highlights the innovative work from our community of cultural partners. Each session is developed around areas of interest contributed by the wider community, featuring staff from peer institutions sharing insights into their projects, processes, and general approach to engaging with their audiences. The series aims to inspire fresh ideas, encourage collaboration, and spark new ways of thinking about content creation.

We are currently accepting proposals for future sessions.

To revisit past webinars in this series, check out the Bloomberg Connects Webinars playlist on YouTube.

Crit Room

Modeled after traditional art classroom open critique sessions (but a kinder, gentler version!), the Bloomberg Connects Crit Room provides a space for staff from across our community of cultural partner organizations to present their work and get feedback—and for viewers to pick up tips, tricks, and inspiration.

Interested in receiving community feedback around your guide content? Let us know if you would like to present at an upcoming Crit Room.