Live Webinars & Training Calls
The Bloomberg Connects team hosts regular webinars and training calls where you can learn best practices, helpful hints, and basic how-tos. Whether you have been working on your guide for years or weeks, these sessions offer something for everybody. Explore our calendar of programming below.
Note: New dates and sessions are being added on a regular basis.
Bloomberg Connects Webinars and Trainings
Marketing Training & Best Practices
Audio Training & Best Practices
CMS Training & Refreshers
These trainings and refresher classes are opportunities for new staff to learn the CMS and for experienced Bloomberg Connects contributors to learn about our latest new features, including Tours and the Events template. There are two trainings. If you are new to the Connects CMS, consider beginning with CMS Essentials I before proceeding to II.
CMS Essentials I
CMS Essentials I is best for new employees and those who have not used the CMS recently and don’t know where to start. In this call we will cover:
- Logging into the CMS for the first time
- The different sections of the CMS
- Adding assets to the CMS (including images, audio/video files, including alt text and transcriptions)
- Using Containers & Forms to build and organize your information
- Organizing and arranging your content into your guide
- Internal Mode, viewing your drafts
CMS Essentials II
CMS Essentials II is for those who are already comfortable building guides in the CMS and are looking for more information about what happens after a guide launches. The call will include training on:
- Utilizing Maps, uploading your maps, pinning your content to the map & featuring pins on your map
- Working on a new draft/live version of your guide
- Publishing draft content
- Keeping the guide clean and up to date: closing, hiding, removing exhibition and tours from your guide
- Reviewing the data dashboard and guide performance information
- Developing an ongoing content plan
Upcoming Sessions
CMS Essentials I
January 2026
Tuesday, January 6 at 1 PM ET/10AM PT/6PM GMT
Thursday, January 15 at 10AM ET/7AM PT/3PM GMT
Wednesday, January 21 at 1 PM ET/10AM PT/6PM GMT
Wednesday, January 28 at 10 AM ET/7AM PT/3PM GMT
February 2026
Thursday, February 5 at 1 PM ET/10AM PT/6PM GMT
Wednesday, February 11 at 10AM ET/7AM PT/3PM GMT
Tuesday, February 17 at 1 PM ET/10AM PT/6PM GMT
Thursday, February 26 at 10AM ET/7AM PT/3PM GMT
March 2026
Wednesday, March 4 at 1 PM ET/10AM PT/6PM GMT
Tuesday, March 10 at 10AM ET/7AM PT/3PM GMT
Thursday, March 19 at 10AM ET/7AM PT/3PM GMT
Tuesday, March 24 at 1 PM ET/10AM PT/6PM GMT
CMS Essentials II
January 2026
Wednesday, January 7 at 10AM ET/7AM PT/3PM GMT
Wednesday, January 21 at 1 PM ET/10AM PT/6PM GMT
February 2026
Wednesday, February 4 at 10AM ET/7AM PT/3PM GMT
Wednesday, February 18 at 1 PM ET/10AM PT/6PM GMT
March 2026
Wednesday, March 4 at 10AM ET/7AM PT/3PM GMT
Wednesday, March 18 at 1 PM ET/10AM PT/6PM GMT
Marketing Training & Best Practices
Whether you are a new or existing cultural partner, developing a strong marketing strategy is fundamental to ensure engagement with your digital guide. Sign up for one of the marketing calls below, where the team will provide insights and best practices for promoting your digital guide, walk you through the process for crafting your marketing plan, and answer questions from the group.
You only have to sign up for ONE session.
Upcoming Sessions
December 2025
Thursday, December 18
January 2026
Wednesday, January 14
Thursday, January 29
APAC Region
Tuesday, January 6th (Japanese)
Thursday, January 8th (English)
12:30PM India/ 3PM Singapore/ 4PM Korea
February 2026
Wednesday, February 11
Wednesday, February 25
APAC Region
Tuesday, February 3rd (Japanese)
Thursday, February 5th (English)
12:30PM India/ 3PM Singapore/ 4PM Korea
March 2026
Wednesday, March 11
Wednesday, March 25
APAC Region
Tuesday, March 3rd (Japanese)
Thursday, March 5th (English)
10:30PM India/ 1PM Singapore/ 2PM Korea
Audio Training & Best Practices
Audio guides are a staple of the cultural experience and very popular on Bloomberg Connects. Both on- and offsite app users expect and appreciate access to expert audio commentary from curators, artists, historians, performers, community members. During these sessions, our hear tips, tricks, and key insights to help you create compelling audio content. You'll hear from members of the Bloomberg Connects team, as well as from your peer organizations. These calls are perfect for anyone on your team who may be interested in recording audio, telling stories, or developing audio scripts.
Can't make it to a live webinar? You can review the best practices and access case studies on your own time. For more, see Audio best practices and case studies.
Upcoming Sessions
January 2026
Thursday, January 22
February 2026
Thursday, February 19
March 2026
Thursday, March 12
Visitor Experience Training & Best Practices
Your on-site team - front desk attendants, security officers, gallery attendants, docents, ushers, etc. - are in regular dialogue with your visitors. They represent an incredible opportunity to share information about your Bloomberg Connects guide and encourage your visitors to explore the content you are developing. During these sessions you'll hear from the Bloomberg Connects team and our cultural partners about strategies to engage your visitors and drive guide usage. This call is perfect for anyone working on your Bloomberg Connects guide and members of your front-of-house teams.
Can't make it to a live webinar? You can review the best practices, access case studies, and download the staff training deck on your own time. For more, see Activate your visitor services team.
Upcoming Sessions
January 2026
Tuesday, January 20 at 11AM ET / 4PM GMT / 8AM PT
Featuring Singer Laren, Netherlands
February 2026
Thursday, February 26 at 11AM ET / 4PM GMT / 8AM PT
Featuring St. Luke’s Historic Church and Museum, Virginia, US
March 2026
Thursday, March 26 at 11AM ET / 4PM GMT / 8AM PT
Featuring Matisse Museum, France
Partner Spotlights
The Partner Spotlight webinar series highlights the innovative work from our community of cultural partners. Each session is developed around areas of interest contributed by the wider community, featuring staff from peer institutions sharing insights into their projects, processes, and general approach to engaging with their audiences. The series aims to inspire fresh ideas, encourage collaboration, and spark new ways of thinking about content creation.
We are currently accepting proposals for future sessions.
Upcoming Sessions
December 2025
Immersive Storytelling that Goes Beyond Traditional Interpretation
Wednesday, December 3 at 12PM ET/5PM GMT/9AM PT
In this session, the presenters will share approaches for inviting community members from outside of the museum to help chronicle wider perspectives around museum collections and programming.
The Museum of Arts and Design (New York, NY, US) enlisted a team of producers and actors to create an "audio drama" to compliment an exhibition of “worldbuilding” work by artist Saya Woolfalk. Each stop of the audio tour furthered the visitor’s sonic immersion in a fictional narrative expanding on to the exhibition’s utopian themes. Together, the full tour became a comprehensive audio performance that added an engaging layer of interpretation—inviting visitors to develop a shared appreciation of the artist's investigations across a blend of global cultures.
To make its public art collection more accessible to a wider audience, the MIT List Visual Arts Center (Cambridge, MA, US) features a musical tour by world-renowned musician and resident professor Lupe Fiasco, who created a site-specific field recording project exploring the relationship between rap and the objects located across the university's 160-acre campus. Capturing ambient sounds and crafting lyrics in response to each piece, the project transforms public art into a living sonic experience—where rap and visual art intersect in real time.
Speakers
Alix Finkelstein, Director of Marketing and Visitor Services, Museum of Arts and Design (New York, NY, US)
Kristen Wawruck, Associate Director, MIT List Visual Arts Center (Cambridge, MA, US)
Moderator
Jonathan Munar, Arts, Bloomberg Philanthropies (US)
Crit Room
Modeled after traditional art classroom open critique sessions (but a kinder, gentler version!), the Bloomberg Connects Crit Room provides a space for staff from across our community of cultural partner organizations to present their work and get feedback—and for viewers to pick up tips, tricks, and inspiration.
Interested in receiving community feedback around your guide content? Let us know if you would like to present at an upcoming Crit Room.