Live webinars and training videos

The Bloomberg Connects team hosts regular webinars and training calls where you can learn best practices, helpful hints, and basic how-tos. Whether you have been working on your guide for years or weeks, these sessions offer something for everybody. Explore our calendar of programming below.

Note: New dates and sessions are being added on a regular basis.

Content Management System (CMS) Training & Refresher Videos

Want to learn the ins and outs of the CMS or need a refresher? We have created a series of short videos that provide step-by-step guidance on how the various tools and functions work.

Click her to watch and learn more.

Marketing Webinar

Want to make the most of your Bloomberg Connects guide? Our marketing webinar is designed specifically for cultural partners and walks you through strategies and tactics to promote your guide, drive visitor engagement, and get the most out of the tools available to you.

Click here to watch and learn more

Audio Training & Best Practices

Audio guides are a staple of the cultural experience and very popular on Bloomberg Connects. Both on- and offsite app users expect and appreciate access to expert audio commentary from curators, artists, historians, performers, community members. During these sessions, our hear tips, tricks, and key insights to help you create compelling audio content. You'll hear from members of the Bloomberg Connects team, as well as from your peer organizations. These calls are perfect for anyone on your team who may be interested in recording audio, telling stories, or developing audio scripts.

Can't make it to a live webinar? You can review the best practices and access case studies on your own time. For more, see Audio best practices and case studies.

Upcoming Sessions

August

Tuesday, August 4 at 11AM ET / 4PM GMT / 8AM PT

Tuesday, August 18 at 11AM ET / 4PM GMT / 8AM PT

Visitor Experience Training & Best Practices

Your on-site team - front desk attendants, security officers, gallery attendants, docents, ushers, etc. - are in regular dialogue with your visitors. They represent an incredible opportunity to share information about your Bloomberg Connects guide and encourage your visitors to explore the content you are developing. During these sessions you'll hear from the Bloomberg Connects team and our cultural partners about strategies to engage your visitors and drive guide usage. This call is perfect for anyone working on your Bloomberg Connects guide and members of your front-of-house teams.

Can't make it to a live webinar? You can review the best practices, access case studies, and download the staff training deck on your own time. For more, see Activate your visitor services team.

Upcoming Sessions

September 2026

Thursday, September 24 at 11AM ET / 4PM GMT / 8AM PT

Featuring Museum at Eldridge Street, New York, US

October 2026

Tuesday, October 27 at 11AM ET / 3PM GMT / 8AM PT

Featuring Coventry Cathedral, UK

November 2026

Tuesday, November 17 at 11AM ET / 4PM GMT / 8AM PT

Featuring The Tall Ship Glenlee, Scotland

Partner Spotlights

The Partner Spotlight webinar series highlights the innovative work from our community of cultural partners. Each session is developed around areas of interest contributed by the wider community, featuring staff from peer institutions sharing insights into their projects, processes, and general approach to engaging with their audiences. The series aims to inspire fresh ideas, encourage collaboration, and spark new ways of thinking about content creation.

We are currently accepting proposals for future sessions.

To revisit past webinars in this series, check out the Bloomberg Connects Webinars playlist on YouTube.

Crit Room

Modeled after traditional art classroom open critique sessions (but a kinder, gentler version!), the Bloomberg Connects Crit Room provides a space for staff from across our community of cultural partner organizations to present their work and get feedback—and for viewers to pick up tips, tricks, and inspiration.

Interested in receiving community feedback around your guide content? Let us know if you would like to present at an upcoming Crit Room.