Live Webinars & Training Calls
The Bloomberg Connects team hosts regular webinars and training calls where you can learn best practices, helpful hints, and basic how-tos. Whether you have been working on your guide for years or weeks, these sessions offer something for everybody. Explore our calendar of programming below.
Note: New dates and sessions are being added on a regular basis.
Bloomberg Connects Webinars and Trainings
Marketing Training & Best Practices
Audio Training & Best Practices
CMS Training & Refreshers
These trainings and refresher classes are opportunities for new staff to learn the CMS and for experienced Bloomberg Connects contributors to learn about our latest new features, including Tours and the Events template. There are two trainings. If you are new to the Connects CMS, consider beginning with CMS Essentials I before proceeding to II.
CMS Essentials I
CMS Essentials I is best for new employees and those who have not used the CMS recently and don’t know where to start. In this call we will cover:
- Logging into the CMS for the first time
- The different sections of the CMS
- Adding assets to the CMS (including images, audio/video files, including alt text and transcriptions)
- Using Containers & Forms to build and organize your information
- Organizing and arranging your content into your guide
- Internal Mode, viewing your drafts
CMS Essentials II
CMS Essentials II is for those who are already comfortable building guides in the CMS and are looking for more information about what happens after a guide launches. The call will include training on:
- Utilizing Maps, uploading your maps, pinning your content to the map & featuring pins on your map
- Working on a new draft/live version of your guide
- Publishing draft content
- Keeping the guide clean and up to date: closing, hiding, removing exhibition and tours from your guide
- Reviewing the data dashboard and guide performance information
Upcoming Sessions
August 2025
CMS Essentials I
Wednesday, August 6 at 10AM ET/3PM BST/7AM PT
Tuesday, August 19 at 11AM ET/4PM BST/8AM PT
Thursday, August 21 at 11AM ET/4PM BST/8AM PT
CMS Essentials II
Monday, August 25 at 12PM ET/5PM BST/9AM PT
Marketing Training & Best Practices
Whether you are a new or existing cultural partner, developing a strong marketing strategy is fundamental to ensure engagement with your digital guide. Sign up for one of the marketing calls below, where the team will provide insights and best practices for promoting your digital guide, walk you through the process for crafting your marketing plan, and answer questions from the group.
You only have to sign up for ONE session.
Upcoming Sessions
August 2025
Wednesday, August 13
Thursday, August 28
September 2025
Wednesday, September 10
Thursday, September 25
October 2025
Wednesday, October 8
Thursday, October 23
November 2025
Wednesday, November 12
Thursday, November 27
December 2025
Wednesday, December 10
Thursday, December 18
Audio Training & Best Practices
Audio guides are a staple of the cultural experience and very popular on Bloomberg Connects. Both on- and offsite app users expect and appreciate access to expert audio commentary from curators, artists, historians, performers, community members. During these sessions, our hear tips, tricks, and key insights to help you create compelling audio content. You'll hear from members of the Bloomberg Connects team, as well as from your peer organizations. These calls are perfect for anyone on your team who may be interested in recording audio, telling stories, or developing audio scripts.
Upcoming Sessions
August 2025
Thursday, August 14
September 2025
Thursday, September 18
October 2025
Thursday, October 16
November 2025
Thursday, November 20
December 2025
Thursday, December 11
Visitor Experience Training & Best Practices
Your on-site team - front desk attendants, security officers, gallery attendants, docents, ushers, etc. - are in regular dialogue with your visitors. They represent an incredible opportunity to share information about your Bloomberg Connects guide and encourage your visitors to explore the content you are developing. During these sessions you'll hear from the Bloomberg Connects team and our cultural partners about strategies to engage your visitors and drive guide usage. This call is perfect for anyone working on your Bloomberg Connects guide and members of your front-of-house teams.
Upcoming Sessions
September 2025
Tuesday, September 16
(Featuring NEON - Athens, Greece)
November 2025
Tuesday, November 18
(Featuring The Frick Collection, New York City, US)
Partner Spotlights
The Partner Spotlight webinar series highlights the innovative work from our community of cultural partners. Each session is developed around areas of interest contributed by the wider community, featuring staff from peer institutions sharing insights into their projects, processes, and general approach to engaging with their audiences. The series aims to inspire fresh ideas, encourage collaboration, and spark new ways of thinking about content creation.
We are currently accepting proposals for future sessions.
Crit Room
Modeled after traditional art classroom open critique sessions (but a kinder, gentler version!), the Bloomberg Connects Crit Room provides a space for staff from across our community of cultural partner organizations to present their work and get feedback—and for viewers to pick up tips, tricks, and inspiration.
Interested in receiving community feedback around your guide content? Let us know if you would like to present at an upcoming Crit Room.