Explore Bloomberg Connects Webinars and Trainings

The Bloomberg Connects team hosts regular webinars and training calls where you can learn best practices, helpful hints, and basic how-tos. Whether you have been working on your guide for years or weeks, these sessions offer something for everybody. Explore our calendar of programming below.

Note: New dates and sessions are being added on a regular basis.


CMS Training & Refreshers

These trainings and refresher classes are opportunities for new staff to learn the CMS and for experienced Bloomberg Connects contributors to learn about our latest new features, including Tours and the Events template. There are two trainings. If you are new to the Connects CMS, consider beginning with CMS Essentials I before proceeding to II.

CMS Essentials I

CMS Essentials I is best for new employees and those who have not used the CMS recently and don’t know where to start. In this call we will cover:

  • Logging into the CMS for the first time
  • The different sections of the CMS
  • Adding assets to the CMS (including images, audio/video files, including alt text and transcriptions)
  • Using Containers & Forms to build and organize your information
  • Organizing and arranging your content into your guide
  • Utilizing your maps, pinning content
  • Internal Mode, viewing your drafts

CMS Essentials II

CMS Essentials II is for those who are already comfortable building guides in the CMS and are looking for more information about what happens after a guide launches. The call will include training on:

  • Working on a new draft/live version of your guide
  • Publishing draft content
  • Keeping the guide clean and up to date: closing, hiding, removing exhibition and tours from your guide
  • Reviewing the data dashboard and guide performance information

Upcoming Sessions

January 2025

CMS Essentials I

Wednesday, January 22 at 3pm ET/8pm GMT/12pm PST

Thursday, January 23 at 3pm ET/8pm GMT/12pm PST

CMS Essentials II

Thursday, January 9 at 3pm ET/8pm GMT/12pm PST

Tuesday, January 14 at 12pm ET/5pm GMT/9am PST

February 2025

CMS Essentials I

Wednesday, February 5 at 12pm ET/5pm GMT/9am PST

Thursday, February 6 at 3pm ET/8pm GMT/12pm PST

Tuesday, February 25 at 12pm ET/5pm GMT/9am PST

Wednesday, February 26 at 3pm ET/8pm GMT/12pm PST

CMS Essentials II

Monday, February 10th at 12pm ET/5pm GMT/9am PST

Wednesday, February 19th at 3pm ET/8pm GMT/12pm PST

March 2025

CMS Essentials I

Tuesday, March 25 at 12pm ET /5pm GMT/9am PST

CMS Essentials II

Tuesday, March 4 at 12pm ET /5pm GMT/9am PST

Thursday, March 13 at 3pm ET/8pm GMT/12pm PST

April 2025

CMS Essentials I

Wednesday, April 2 at 3pm ET/8pm GMT/12pm PST

Thursday, April 8 at 12pm ET/5pm GMT/9am PST

Thursday, April 10 at 3pm ET/8pm GMT/12pm PST

Tuesday, April 29 at 12pm ET/5pm GMT/9am PST

CMS Essentials II

Thursday, April 17 at 3pm ET/8pm GMT/12pm PST

Tuesday, April 22 at 12pm ET/5pm GMT/9am PST


Marketing Training & Best Practices

Whether you are a new or existing cultural partner, developing a strong marketing strategy is fundamental to ensure engagement with your digital guide. Sign up for one of the marketing calls below, where the team will provide insights and best practices for promoting your digital guide, walk you through the process for crafting your marketing plan, and answer questions from the group.

You only have to sign up for ONE session.

Upcoming Sessions

January 2025

Wednesday, January 22

11:00am EST/4:00pm PST/8:00am PST

4:00pm EST/9:00pm GMT/1:00pm PST

February 2025

Wednesday, February 12

6:00am EST/11:00am GMT/3:00 PST

11:00am EST/4:00pm PST/8:00am PST

4:00pm EST/9:00pm GMT/1:00pm PST


Thursday, February 27

11:00am EST/4:00pm PST/8:00am PST

4:00pm EST/9:00pm GMT/1:00pm PST

March 2025

Wednesday, March 12

7:00am EST/11:00am GMT/4:00 PST

12:00pm EST/4:00pm PST/9:00am PST

4:00pm EST/8:00pm GMT/1:00pm PST


Thursday, March 27th

11:00am EST/4:00pm PST/8:00am PST

4:00pm EST/8:00pm GMT/1:00pm PST

April 2025

Wednesday, April 9

6:00am EST/11:00am GMT/3:00 PST

11:00am EST/4:00pm PST/8:00am PST

4:00pm EST/9:00pm GMT/1:00pm PST


Thursday, April 24th

11:00am EST/4:00pm PST/8:00am PST

4:00pm EST/9:00pm GMT/1:00pm PST


Audio Training & Best Practices

Audio guides are a staple of the cultural experience and very popular on Bloomberg Connects. Both on- and offsite app users expect and appreciate access to expert audio commentary from curators, artists, historians, performers, community members. During these sessions, our hear tips, tricks, and key insights to help you create compelling audio content. You'll hear from members of the Bloomberg Connects team, as well as from your peer organizations. These calls are perfect for anyone on your team who may be interested in recording audio, telling stories, or developing audio scripts.

Upcoming Sessions

February 2025

Thursday, February 13

10:00am EST/3:00pm GMT/7:00am PST

12:00pm EST/5:00pm GMT/9:00am PST

April 2025

Thursday, April 16

10:00am EST/3:00pm GMT/7:00am PST

12:00pm EST/5:00pm GMT/9:00am PST

June 2025

Thursday, June 19

10:00am EST/3:00pm GMT/7:00am PST

12:00pm EST/5:00pm GMT/9:00am PST


Visitor Experience Training & Best Practices

Your on-site team - front desk attendants, security officers, gallery attendants, docents, ushers, etc. - are in regular dialogue with your visitors. They represent an incredible opportunity to share information about your Bloomberg Connects guide and encourage your visitors to explore the content you are developing. During these sessions you'll hear from the Bloomberg Connects team and our cultural partners about strategies to engage your visitors and drive guide usage. This call is perfect for anyone working on your Bloomberg Connects guide and members of your front-of-house teams.

Upcoming Sessions

March 2025

Thursday, March 20

10:00am EST/2:00pm GMT/7:00am PST

12:00pm EST/4:00pm GMT/9:00am PST

May 2025

Thursday, May 22

10:00am EST/3:00pm GMT/7:00am PST

12:00pm EST/5:00pm GMT/9:00am PST

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